Terms of Service

1. Agreement

These Terms govern your use of GrandStar Strings services, including browsing our website, creating an account, and purchasing courses. By using the services, you agree to these Terms and our Privacy Policy.

2. Accounts

You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Notify us promptly of any unauthorized use.

3. Purchases and access

• Self-paced courses grant individual, non-transferable access.
• Live workshops may be rescheduled once subject to availability.
• Taxes may apply based on your location.

4. Refunds

Self-paced courses include a 14-day satisfaction window if you have completed less than 25% of the content. Workshop fees are refundable up to 48 hours before the first session.

5. Acceptable use

• Do not share paid content publicly or with third parties.
• Do not reverse engineer, scrape, or circumvent access controls.
• Be respectful in all communications; no harassment or harmful speech.

6. Intellectual property

All content is owned by GrandStar Strings and our licensors. You receive a limited license to use materials for personal learning only.

7. Disclaimers

We strive for accuracy and clarity, but the services are provided “as is.” We make no guarantees of specific performance outcomes. Practice results vary by individual.

8. Limitation of liability

To the fullest extent permitted by law, GrandStar Strings will not be liable for indirect, incidental, or consequential damages, or for loss of data, profits, or goodwill.

9. Termination

We may suspend or terminate access for violations of these Terms. You may stop using the services at any time.

10. Changes

We may update these Terms to reflect changes in services or legal requirements. Continued use after changes means you accept the updated Terms.

11. Governing law

These Terms are governed by applicable laws of your jurisdiction unless superseded by mandatory local consumer protections.

12. Contact

Questions about these Terms? Email [email protected] or call +1 (415) 555-0137.